How do I know the gear is actually clean? Everyone says 'sanitized'.
We prove it at your doorstep. Every item arrives in a sealed bag. Our executive opens this seal in front of you. Inspect it thoroughly ā fabric, frame, wheels, everything. If you're not satisfied with the cleanliness, reject it on the spot. Zero charge. No questions. Once you accept delivery and sign, the hygiene inspection is complete.
What chemicals do you use? My baby has sensitive skin.
We use industry-standard cleaning processes to ensure every item is safe for your baby. For surface wiping, we use disinfectant certified safe for infants once dried. No harsh bleaches.
Is the car seat safe? Has it been in an accident?
Zero-accident policy. We never rent a car seat that has been in even a minor bump. After every rental, we inspect the EPS foam (shock absorber) for micro-cracks. We retire car seats 2 years before manufacturer expiry ā not on the expiry date. At delivery, we demonstrate the harness lock and show you how to install it properly.
What if my baby vomits or spills food on it?
Relax ā baby messes are expected. Here's what's covered under 'Normal Usage':
ā
Covered (No charge): Baby spit-ups and milk spills, food stains from feeding, diaper leaks, minor scratches from regular use, fabric wear from daily use.
ā Not Covered: Damage from children over 3 years old, damage from adults/pets/accidents, broken parts from misuse (jumping, throwing, dropping), stains from paint/ink/permanent substances, missing parts or accessories.
If it can be cleaned or is normal baby wear ā you pay nothing.
What if something actually breaks? Will you keep my whole deposit?
We're fair, not greedy. Here's exactly how damage charges work:
Minor Damage (Small parts): You pay only for that specific part. Example: Broken wheel = ā¹150-250, not your full deposit.
Major Damage (Frame/structure): Only if the main frame is cracked or item is unusable, we charge up to 70% of item value ā never 100%.
Lost Item: Full deposit retained.
Our Promise: We photograph any damage at pickup and show you. We provide the repair bill/quote. No hidden deductions ā you see exactly what and why.
Did I just break it, or was it already loose?
Mandatory Video Inspection: At delivery, you MUST record a short video (10-15 seconds) showing all sides of the item. Our executive will remind you. This video is your proof.
Why this matters: Without a delivery video, any damage found at return is assumed to have happened during your rental. No exceptions.
If you spot existing scratches or marks: Tell our executive immediately. We note it in our system. You're never blamed for what was already there ā but only if you report it at delivery.
Why should I rent for ā¹1,200/month when I can buy it for ā¹6,000?
Think about what happens after. Buy a ā¹6,000 stroller, use it for 6 months, then store it for 3 years taking up space. Try selling it ā you'll get ā¹1,500 if lucky.
Rent it: Pay ā¹3,000 for 3 months of actual use. We pick it up the day you're done. Zero storage. Zero resale headache. Zero clutter.
You're not paying for the product. You're paying for the convenience of not owning it.
Are there any hidden convenience charges?
Convenience Fee: We show this separately from your total rent so pricing stays easy to understand. The exact fee depends on your delivery option, city zone, and distance.
No hidden charges. No surge pricing. If any convenience fee applies, you see it before confirming the booking.
When do I get my refundable security back?
Standard Refund Process.
1. Our executive picks up the item and checks for major damages.
2. Item reaches our hub for a final quality check (usually within the same day).
3. Refundable security is returned within 24-48 hours via UPI or bank transfer.
We don't promise 'instant' refunds because thorough checking protects both of us. If there are any deductions for damage, we share photos and proof before processing.
Can I take the rented stroller on a flight?
Yes, our compact strollers are cabin-size friendly. We can provide a travel cover on request.
Important: If the stroller is damaged during air travel (by airline handling, security, or in cargo), standard damage charges apply at return. Claiming compensation from the airline is your responsibility.
Tip: Take photos before and after the flight. Most airlines have damage claim desks at baggage.
I need it URGENTLY. My guests are arriving tomorrow.
Fast Delivery: We strive to deliver as quickly as possible.
Standard Window: Next-day delivery across Delhi NCR after booking confirmation.
Need it today? Place your order before 2 PM and we will attempt same-day delivery subject to slot availability in your area.
Need it urgently? Call us at +91-8103559500. If we have a slot, we will prioritize you. No false promises.
Can I extend my tenure if I need it longer?
Of course. Message us, and we'll even auto-apply the cheaper 'Long Term' monthly rate if you cross 3 months.
What's the minimum rental period?
Short-term: Minimum 3 days for most items.
Long-term: Weekly, 15-day, monthly, and long-term plans are available depending on the product.
We do not usually do single-day rentals because delivery and pickup logistics make ultra-short rentals impractical. If you need something for just 1-2 days, choose the 3-day plan.
How much does baby gear rental cost?
Pricing is live by product, model, and tenure. The product page and cart show the selected tenure total, refundable security deposit, and any delivery/pickup convenience fee before confirmation.
What changes the price:
- Product category and model
- 3-day, weekly, 15-day, monthly, or long-term tenure
- Delivery zone and pickup distance
- Optional setup/support services when applicable
Longer plans usually reduce the effective per-day cost, but families should compare the full rental total with the buy price for very long tenures.
Which cities does HomieHyra deliver to?
We serve Delhi NCR: Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, and nearby areas subject to slot availability.
Delivery and pickup are coordinated by zone because third-party logistics costs differ by distance. Any applicable convenience or logistics fee is shown before confirmation.
How much refundable security do I need to pay?
Refundable security is ā¹1,000 to ā¹1,500 for a single baby-gear item. Curated kits are capped at ā¹2,500.
What we currently use:
- Most baby essentials: ā¹1,000-ā¹1,500
- Strollers: usually ā¹1,000
- High chairs: ā¹1,000-ā¹1,500
- Car seats: usually ā¹1,000-ā¹1,500
- Wooden cots and larger baby essentials: up to ā¹1,500
- Multi-item kits: combined deposit capped at ā¹2,500
Refund timeline: Refundable security is returned within 24-48 hours of pickup after quality check. We share timestamped evidence and a repair estimate before any deduction.
How do I book a rental?
3 simple steps: Browse ā Fill rental form ā Receive delivery.
1. Browse our catalog and select your product
2. Fill the rental form on the product page with your dates and address
3. We call you within 15 minutes (9 AM - 9 PM) to confirm
Payment is collected at delivery. We accept UPI, cash, and bank transfers.
