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FAQs
We don't just 'say' it. We prove it at your doorstep. We created the Doorstep Verify Protocol: 1) The Seal: Every item arrives in a sealed, medical-grade bag. 2) The Unboxing: Our executive breaks this seal in front of you. 3) The Proof: You inspect it. If you find a single stain, we refund 2x your deposit instantly.
We use UVC Light Sterilization and Steam Cleaning (100°C) as our primary germ-killers (100% chemical-free). For surface wiping, we use Hospital-grade disinfectant certified safe for infants once dried. No harsh bleaches.
We never rent a car seat that has been in even a minor bump. We inspect the EPS foam (shock absorber) after every rental and retire seats 2 years before expiry. We demonstrate the harness lock at delivery.
Relax. Spit-ups, food spills, and diaper leaks are covered. We consider this 'Normal Usage.' You will NOT be charged for stains that can be cleaned. If it faces water, we wash it.
Absolutely not. Small Parts: You only pay for the specific part's repair (e.g., ₹200 for a wheel). Total Loss: Only if the frame is snapped or item lost do we charge 70% of value. We show you the official repair bill.
This is why we do the Joint Inspection. At delivery, you record a 10-second video of the item. If you spot a scratch then, we note it. You are never blamed for pre-existing marks.
It’s about Space & Freedom. Buy it, and you store a bulky item for 3 years after using it for 5 months. Rent it: Pay less, use it while you need it, and we take it away the day you're done. No clutter.
Orders above ₹999 get FREE Delivery & Pickup. Orders below ₹999 have a flat ₹99 total fee. No surprises.
Instant Doorstep Refunds. Our executive inspects the item at pickup. Once marked 'Received', your deposit is UPI-refunded instantly, often before we reach the elevator.
Yes! Our strollers are cabin-friendly. Ask for a complimentary Travel Cover to protect it. Note: Airline baggage damage is usually covered by airline compensation.
Same-Day Delivery for orders before 12 PM (Delhi/NCR). Next-day 11 AM guarantee for later orders. WhatsApp us for Express Delivery.
Of course. Message us, and we'll even auto-apply the cheaper 'Long Term' monthly rate if you cross 3 months.
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