We use industry-standard cleaning processes to ensure every item is safe for your baby. For surface wiping, we use disinfectant certified safe for infants once dried. No harsh bleaches.

Zero-accident policy. We never rent a car seat that has been in even a minor bump. After every rental, we inspect the EPS foam (shock absorber) for micro-cracks. We retire car seats 2 years before manufacturer expiry — not on the expiry date. At delivery, we demonstrate the harness lock and show you how to install it properly.

Relax — baby messes are expected. Here's what's covered under 'Normal Usage':

✅ Covered (No charge): Baby spit-ups and milk spills, food stains from feeding, diaper leaks, minor scratches from regular use, fabric wear from daily use.

❌ Not Covered: Damage from children over 3 years old, damage from adults/pets/accidents, broken parts from misuse (jumping, throwing, dropping), stains from paint/ink/permanent substances, missing parts or accessories.

If it can be cleaned or is normal baby wear — you pay nothing.

We're fair, not greedy. Here's exactly how damage charges work:

Minor Damage (Small parts): You pay only for that specific part. Example: Broken wheel = ₹150-250, not your full deposit.

Major Damage (Frame/structure): Only if the main frame is cracked or item is unusable, we charge up to 70% of item value — never 100%.

Lost Item: Full deposit retained.

Our Promise: We photograph any damage at pickup and show you. We provide the repair bill/quote. No hidden deductions — you see exactly what and why.