What Happens If You Damage Rented Baby Gear? (Honest Breakdown)

You've decided to rent a stroller or car seat. Smart move. But then the anxiety kicks in: 'What if my baby vomits on it? What if a wheel breaks? Will they keep my entire deposit?' These are completely valid concerns and we answer every single one below.

• Baby spit-ups and milk spills — babies are messy, we know
• Food stains from feeding — dal, cerelac, banana mush, all covered
• Diaper leaks — it happens, no penalty
• Minor scratches from regular use — small surface marks are expected
• Fabric wear from daily use — fading, light pilling, normal signs of use

• Damage from children over 3 years old — older kids are rougher
• Damage from adults, pets, or accidents — not baby-related wear
• Broken parts from misuse — jumping, throwing, dropping from height
• Permanent stains — paint, ink, henna, markers
• Missing parts or accessories — lost canopies, trays, harness clips

We're fair, not greedy. Here's the actual structure:

• Minor damage (small parts): You pay only for that specific part. Example: Broken wheel = ₹150-250, not your full deposit.
• Major damage (frame/structure): Only if the main frame is cracked or item is unusable — up to 70% of item value, never 100%.
• Lost item: Full deposit retained.
• Our promise: We photograph any damage at pickup and show you. We provide the repair bill. No hidden deductions.

At delivery, you MUST record a short video (10-15 seconds) showing all sides of the item. Our executive will remind you. This video is your proof. Without it, any damage found at return is assumed to have happened during your rental. If you spot existing marks, tell our executive immediately — we note it in our system.

Our executive inspects at pickup and takes photos. The deposit is refunded within 24-48 hours after the final quality check via UPI or bank transfer. If deductions are needed, we share photos and the repair quote BEFORE processing. No surprises.

Still worried? Read our full FAQ or talk to us. Read the complete FAQ.